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Cancellation & Refund

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4 months 1 week ago #168356 by eve
Cancellation & Refund was created by eve
Hi Tuan, 

I have a paid Event. If my user book and pay for the event and he want to cancel the event, the money will refund to him automatically when he click cancel or admin need to manual go to back-end to process the refund ?

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4 months 1 week ago #168357 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cancellation & Refund
Hi

Refund is not processed when users cancel registration. So Yes, admin will need to process refund manually

Regards,

Tuan

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