Tickets display ??? for Cyrillic language

  • Alexander Krasovskiy
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
5 months 2 weeks ago #167905 by Alexander Krasovskiy
Tickets display ??? for Cyrillic language was created by Alexander Krasovskiy
We have an event title partially written in Cyrillic language (Russian). In the confirmation email - the title is written properly, but in the PDF ticket it is displayed with ???? which is ugly for the customers. The same goes to any other description fields in PDF. This needs to be resolved as soon as possible. See attached screen shot.
Attachments:

Please Log in or Create an account to join the conversation.

More
5 months 2 weeks ago #167913 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Tickets display ??? for Cyrillic language
Hello

Could you please submit a support ticket sending us super user account of your site? We will need to check and find a right PDF font for your language to have these characters displayed properly

Regards,

Tuan

Please Log in or Create an account to join the conversation.