Invalid Verification Code Entered - Events Booking

Hi Ernie

Due to the way group registration works (uses ajax for registration steps), Events Booking won't work with all kind of captcha plugins, especially the one which uses javascript during captcha initialize

So we actually only tested Events Booking with the captcha plugins provided by Joomla core. If you do not want to use invisiable recaptcha plugin from Joomla core (due to a bug in Joomla 5.2.0), maybe use our captcha plugin joomdonation.com/joomla-extensions/jd-captcha.html

Regards,

Tuan

I downloaded and installed your CAPTCHA.

I cannot find a way to select it to work for Events Booking - I don't see a setting to select a CAPTCHA in the Configuration, only to enable or disable the CAPTCHA.

Second, the CAPTCHA is showing TWO input fields and a gigantic "refresh" icon (see image)



So far, I have not been able to make the CAPTCHA work - characters like "O" (the capital letter) and "0" (the number) should not be included because they cause unnecessary confusion and frustration.

Please advise - the Plugin instructions are not extensive, and I'm not sure if I've just got something set incorrectly.

Thank you,
Ernie

Hi Ernie

Events Booking does has it own captcha configuration. It uses the captcha plugin configured in global configuration of your site

For the issue with captcha layout, could you please send submit a support ticket sending us super user account of your site and link to the page which is having this issue

I will check and get it corrected

Regards,

Tuan

Ticket submitted.

Just to clarify, the CAPTCHA verification for Events Booking is nothing more than enabling the Joomla default CAPTCHA - it is not selecting from among a variety of CAPTCHAs that the user might have installed.

In the JJDCAPTCHA documentation, it seemed to imply that extensions could have their own CAPTCHA independent of the Joomla default CAPTCHA.

Thank you,
Ernie

Hi Ernie

Events Booking does not have an option to allow you to select the captcha you want to use from. I will see if I can support that in the future. For the time being, it just uses captcha selected in Global Configuration of your site

Please check your support ticket and provide me additional information so that I can check and solve the issue

Regards,

Tuan

I don't think it's necessary to add the ability to select a CAPTCHA independent of the Joomla default CAPTCHA defined in Global Configuration. My point was that the Configuration tab for the plugin says, "If you don't want it to be the default captcha, you can still choose to use it for the extension you want only (for example, Users , Contact...)", but I'm not aware of any extension that allows the user to set which CAPTCHA to use independent of the Global Configuration.

Thank you,
Ernie

Hi Ernie

1. About individual extension chooses it own captcha plugin, actually, it is supported, especially for Joomla core extensions. For example, you can access to Contact component, then press Options button in the toolbar, then Form tab, you can choose the captcha plugin you want in Allow Captcha on Contact parameter (default to Global Captcha)

2. About why certain captcha not working on group registration, it is because some captcha plugins require certain javascript code to be executed when it is loaded which is not the case with group registration (something related to technical, I will see if I can address it in backward-compatible way in future releases)

Regards,

Tuan

I am running into the same issue with captcha and group registrations. Individual registrations work fine, but group reg fails the captcha test using 3 different captcha plugins. Have been attempting to move to Cloudflare Turnstile vs Google, but that fails with group reg as well. Guess it is the javascript issue to which you referred.

Any way to turn off captcha for group reg only?

Can't seem to find the JD captcha plugin. Can you send a link and I will give it a try?

Never mind on the link... I found it farther back in this thread.

Hi Jeff

Unfortunately, there is no way to turn off captcha for group registration. You can get our JD Captcha plugin here joomdonation.com/joomla-extensions/jd-captcha.html

Regards,

Tuan